Are you an International manufacturer looking for an installation and support team to help establish your footprint in the Canadian or US market?
We are the rollout services partners that can be trusted
MSP Rollout Solutions works as an extension of your company, anonymous to the end user. As a silent third-party representative, MSP will be the main liaison between your project and the end user, appearing as if the project management, rollout, installation and servicing is being done internally.
Full Rollouts
With our network of technicians throughout Canada and the US, we offer services to all major Canadian and US cities as well as remote areas. We take care of all management, deployment and organization of contacts
Management
We have proven strength in project management. Provide us with the scope of your project and the role you want us to play and we will tailor our services to meet your needs; including communication with your customers and scheduling.
Installation
All of our technicians have broad skillsets. Whether your installation is for a small piece of equipment at a single location or a large unit at multiple locations we can handle it. We also facilitate overnight and weekend installs
Services
After installation support is critical to developing a high standard for your products and reputation. Our qualified technicians will respond quickly and efficiently, addressing your issues and keeping your operations running smoothly
National and global experience
MSP Rollout Solutions’ leadership team has over 40 years of experience working with both manufacturers and end-user clients across many industries and sectors. With 37 dedicated service locations across Canada, we pride ourselves on being a full turnkey solution for the implementation of your products.
Keys to our success
With training materials, technical manuals, support and parts, there is no project too small, large or difficult for us to handle. MSP Rollout Solutions’ service technicians have many years experience and a very diverse, adaptable and well developed set of skills.
What our customers are saying
After years of working with numerous service providers in different regions of Canada to service a variety of thermal and heavy duty line printers, we found that MSP consistently gave us the level of success we required to satisfy our customers. As a result, two years ago we chose MSP to be our sole service provider across Canada.
We used MSP to upgrade multiple PDA’s at 173 retail locations across Canada.
They took full responsibility for our project, acting as a central warehouse for parts disbursement, tech scheduling, project fulfillment and regular reporting. We provided them with an online training video, gave them a tight window for execution and left the rest to them. They simplified our project internally and performed above expectations. Although this was a onetime project, I wouldn’t hesitate to use them again.
We are a U.S. based company and have been using MSP for years to service function specific laser printers across Canada. They consistently have met our SLA’s. And often work with us to provide price points that assist us in closing major deals. Our process is to issue a work order for anywhere in Canada directly to MSP. Beyond that they keep us informed of progress and provide detailed reports of implemented solutions. We have never had to ask for updates.
We are a European company dealing in locker delivery technology. Our initial primary market was the United States and our original exposure to MSP came about when we closed a major deal in Canada.
The level of expertise, professionalism and integrity which we experienced with MSP, through difficult overnight and weekend installations involving multiple technicians of varying technical abilities, made our Canadian project a success. We were delighted when we discovered that MSP could also handle our U.S. installations.